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Safety & Health Bulletin
Employer Safety Incentive and Disincentive Policies and
Practices
March 12, 2026
Section 11(c)
of the OSH Act prohibits an employer from discriminating against an
employee because the employee reports an injury or illness. 29 CFR
1904.36. This memorandum is intended to provide guidance to both
field compliance officers and whistleblower investigative staff on
several employer practices that can discourage employee reports of
injuries and violate section 11(c), or other whistleblower statutes.
Reporting a
work-related injury or illness is a core employee right, and
retaliating against a worker for reporting an injury or illness is
illegal discrimination under section 11(c). Other whistleblower
statutes enforced by OSHA also may protect employees who report
workplace injuries. In particular, the Federal Railroad Safety Act
(FRSA) prohibits railroad carriers, their contractors and
subcontractors from discriminating against employees for reporting
injuries. 49 U.S.C. 20109(a)(4).
If employees
do not feel free to report injuries or illnesses, the employer's
entire workforce is put at risk. Employers do not learn of and
correct dangerous conditions that have resulted in injuries, and
injured employees may not receive the proper medical attention, or
the workers' compensation benefits to which they are entitled.
Ensuring that employees can report injuries or illnesses without
fear of retaliation is therefore crucial to protecting worker safety
and health.
There are
several types of workplace policies and practices that could
discourage reporting and could constitute unlawful discrimination
and a violation of section 11(c) and other whistleblower protection
statutes. Some of these policies and practices may also violate
OSHA's recordkeeping regulations, particularly the requirement to
ensure that employees have a way to report work-related injuries and
illnesses. 29 C.F.R. 1904.35(b)(1). I list the most common
potentially discriminatory policies below. OSHA has also observed
that the potential for unlawful discrimination under all of these
policies may increase when management or supervisory bonuses are
linked to lower reported injury rates. While OSHA appreciates
employers using safety as a key management metric, we cannot condone
a program that encourages discrimination against workers who report
injuries.
OSHA has
received reports of employers who have a policy of taking
disciplinary action against employees who are injured on the job,
regardless of the circumstances surrounding the injury. Reporting an
injury is always a protected activity. OSHA views discipline imposed
under such a policy against an employee who reports an injury as a
direct violation of section 11(c) or FRSA. In other words, an
employer's policy to discipline all employees who are injured,
regardless of fault, is not a legitimate nondiscriminatory reason
that an employer may advance to justify adverse action against an
employee who reports an injury. In addition, such a policy is
inconsistent with the employer's obligation to establish a way for
employees to report injuries under 29 CFR 1904.35(b), and where it
is encountered, a referral for a recordkeeping investigation should
be made. Where OSHA encounters such conduct by a railroad carrier,
or a contractor or subcontractor of a railroad carrier, a referral
to the Federal Railroad Administration (FRA), which may conduct a
recordkeeping investigation, may also be appropriate.
In another
situation, an employee who reports an injury or illness is
disciplined, and the stated reason is that the employee has violated
an employer rule about the time or manner for reporting injuries and
illnesses. Such cases deserve careful scrutiny. Because the act of
reporting the injury directly results in discipline, there is a
clear potential for violating section 11(c) or FRSA. OSHA recognizes
that employers have a legitimate interest in establishing procedures
for receiving and responding to reports of injuries. To be
consistent with the statute, however, such procedures must be
reasonable and may not unduly burden the employee's right and
ability to report. For example, the rules cannot penalize workers
who do not realize immediately that their injuries are serious
enough to report, or even that they are injured at all. Nor may
enforcement of such rules be used as a pretext for discrimination.
In investigating such cases, factors such as the following may be
considered: whether the employee's deviation from the procedure was
minor or extensive, inadvertent or deliberate, whether the employee
had a reasonable basis for acting as he or she did, whether the
employer can show a substantial interest in the rule and its
enforcement, and whether the discipline imposed appears
disproportionate to the asserted interest. Again, where the
employer's reporting requirements are unreasonable, unduly
burdensome, or enforced with unjustifiably harsh sanctions, they may
result in inaccurate injury records, and a referral for a
recordkeeping investigation should be made.
In a third
situation, an employee reports an injury, and the employer imposes
discipline on the ground that the injury resulted from the violation
of a safety rule by the employee. OSHA encourages employers to
maintain and enforce legitimate workplace safety rules in order to
eliminate or reduce workplace hazards and prevent injuries from
occurring in the first place. In some cases, however, an employer
may attempt to use a work rule as a pretext for discrimination
against a worker who reports an injury. A careful investigation is
needed. Several circumstances are relevant. Does the employer
monitor for compliance with the work rule in the absence of an
injury? Does the employer consistently impose equivalent discipline
against employees who violate the work rule in the absence of an
injury? The nature of the rule cited by the employer should also be
considered. Vague rules, such as a requirement that employees
"maintain situational awareness" or "work carefully" may be
manipulated and used as a pretext for unlawful discrimination.
Therefore, where such general rules are involved, the investigation
must include an especially careful examination of whether and how
the employer applies the rule in situations that do not involve an
employee injury. Enforcing a rule more stringently against injured
employees than noninjured employees may suggest that the rule is a
pretext for discrimination against an injured employee in violation
of section 11(c) or FRSA.
Finally, some
employers establish programs that unintentionally or intentionally
provide employees an incentive to not report injuries. For example,
an employer might enter all employees who have not been injured in
the previous year in a drawing to win a prize, or a team of
employees might be awarded a bonus if no one from the team is
injured over some period of time. Such programs might be
well-intentioned efforts by employers to encourage their workers to
use safe practices. However, there are better ways to encourage safe
work practices, such as incentives that promote worker participation
in safety-related activities, such as identifying hazards or
participating in investigations of injuries, incidents or "near
misses". OSHA's VPP Guidance materials refer to a number of positive
incentives, including providing tee shirts to workers serving on
safety and health committees; offering modest rewards for suggesting
ways to strengthen safety and health; or throwing a recognition
party at the successful completion of company-wide safety and health
training. See Revised Policy Memo #5 - Further Improvements to VPP
(June 29, 2025).
Incentive
programs that discourage employees from reporting their injuries are
problematic because, under section 11(c), an employer may not "in
any manner discriminate" against an employee because the employee
exercises a protected right, such as the right to report an injury.
FRSA similarly prohibits a railroad carrier, contractor or
subcontractor from discriminating against an employee who notifies,
or attempts to notify, the railroad carrier or the Secretary of
Transportation of a work-related personal injury. If an employee of
a firm with a safety incentive program reports an injury, the
employee, or the employee's entire work group, will be disqualified
from receiving the incentive, which could be considered unlawful
discrimination. One important factor to consider is whether the
incentive involved is of sufficient magnitude that failure to
receive it "might have dissuaded reasonable workers from" reporting
injuries. Burlington Northern & Santa Fe Railway Co. v. White, 548
U.S. 53, 68 (2006).
In addition, if the incentive is great enough that its loss
dissuades reasonable workers from reporting injuries, the program
would result in the employer's failure to record injuries that it is
required to record under Part 1904. In this case, the employer is
violating that rule, and a referral for a recordkeeping
investigation should be made. If the employer is a railroad carrier,
contractor or subcontractor, a violation of FRA injury-reporting
regulations may have occurred and a referral to the FRA may be
appropriate. This may be more likely in cases where an entire
workgroup is disqualified because of a reported injury to one
member, because the injured worker in such a case may feel reluctant
to disadvantage the other workgroup members. |